Fulfillment Policy

Welcome to Wūrk! We're excited to embark on this journey together to elevate your brand and achieve your marketing goals. Our fulfillment policy outlines the terms and conditions regarding the delivery of our services. Please review this policy carefully to understand how we'll work together.

Service Initiation:

  • Once you've engaged our services, our team will promptly commence the necessary processes to meet your marketing needs.

  • The timeline for initiating our services may vary depending on the scope of the project and specific requirements outlined during our discussions.

Delivery Methods:

  • Our services are predominantly delivered through direct collaboration with our team of experts.

  • Digital materials, such as marketing plans or creative assets, will be shared securely via email or through a designated online platform.

  • In-person consultations or strategy sessions will be scheduled at mutually convenient times.

Billing for Services Rendered and Refund Policy:

  • Upon completion of the agreed-upon services, an invoice will be issued for the work rendered. The invoice will detail the scope of services provided, along with any applicable fees or charges. Payment terms will be outlined in the initial agreement or proposal and may vary depending on the nature of the project. 

  • In the event of a cancellation of services, refunds will be prorated based on the work completed up until the cancellation date. Our team will assess the completed work and any applicable fees to determine the refund amount. We strive to ensure fairness and transparency in our refund process, and our billing team will work closely with you to facilitate a smooth resolution.

Note: Any outstanding payments beyond the agreed-upon terms may result in delays in the delivery of additional services or project milestones. We appreciate your prompt attention to invoice payments to ensure the smooth continuation of our collaboration.

Feedback and Revisions:

  • Your feedback is invaluable to us. We welcome your input at every stage of the process to ensure that our services align with your vision and objectives.

  • We'll incorporate any necessary revisions or adjustments based on your feedback to ensure your satisfaction with the final deliverables.

Contact Us:

  • If you have any questions or require further clarification regarding our fulfillment policy or the delivery of our services, please don't hesitate to reach out to our dedicated customer service team.